Shipping Policy

Shipping Policy

Thank you for choosing Allied watches! We are delighted to provide you with exceptional timepieces and a seamless shopping experience. Please review our shipping policy for deliveries within Qatar.

Delivery Time

– Orders will be processed and dispatched within 1-2 working days of purchase.

– Estimated delivery time within Qatar is 1-3 working days from the date of dispatch.

– Deliveries are made during working hours, Sunday to Thursday, excluding public holidays.

Shipping Fees

 – Free delivery services are available all over the Doha area.

– Orders below 500 QAR are subject to a shipping fee of 20 QAR for deliveries out of Doha area.

Delivery Address

– Please ensure that the shipping address provided during checkout is accurate and complete.

Signature Requirement

– For security reasons, all orders require a signature upon delivery. Please ensure someone is available at the provided address to receive the package.

Order Changes or Cancellations

– If you need to make changes to your order or cancel it, please contact our customer service team within 24 hours of placing the order.

– Once an order has been dispatched, changes may not be possible. In such cases, you may need to return the item following our returns policy.

Contact Us-

 If you have any questions about your order, shipping, or delivery, please don’t hesitate to contact our customer service team at Admin@bluediamondqatar.com    or by phone at +974 5999 5854.

Returns and Exchange policy

• We accept returns and exchanges of any unused or defective items within 14 days from date of purchase.
• Full refund for any item, provided that the product is in its original will be through the original form of payment.
• Return and exchange for items on promotion or sold at a reduced price within three 3 days from the date of purchase.
• Shipping charges for return/exchange is on the buyer’s responsibility.
• We inspect all watches thoroughly before shipping to ensure they meet our quality standards, if for any reason you received a defective or wrong item, please contact us on admin@bluediamondqatar.com  or call us at +974 5999 5854 withing 24 to 36 hours after purchase.

How to Initiate an Exchange and Return:

In order to initiate any return or exchange, the item must be in its original condition, unused, and with all tags and packaging intact and accompanied by a valid receipt.

• Contact our customer service team within 14 days of receiving your order on admin@bluediamondqatar.com   or +974 5999 5854 .
• Provide your order number and details of the item you wish to exchange/return.
• Our team will guide you through the exchange/return process and provide instructions for return shipping if applicable.

REFUNDS?

Upon receipt and processing of your refund request, you will get a refund using the original payment method.

For card payments, refunds may take up to 10 working days to post to your account. We respect your financial privacy and will keep you informed at every stage so you can be sure to know when your request has been completed.

CANCELLATION?

Customers can cancel orders at any time; however, cancellation requests must be submitted before the order is processed. If a payment was made, it will be reimbursed in the same method used to place the order.

Note: – We do not issue credit for any purchases.

For more information: –

For any questions or concerns regarding our return and exchange policy, please reach out to our customer service team at  admin@bluediamondqatar.com   or by phone at +974 5999 5854.

We appreciate your understanding of our policy, designed to ensure the quality and integrity of our products.